Return and Refund Policy

Your Satisfaction is Our Priority

At Nodebylux, we're committed to ensuring your complete satisfaction with your purchases. We understand that sometimes circumstances change, and we want to make your return and refund experience as seamless as your shopping experience.

Refund Timelines

We gladly accept refund and exchange claims when they're submitted within 14 days from the date of your purchase. This time frame allows you ample opportunity to evaluate your purchase and decide if it's the right fit for you.

Order Cancellation

We understand that uncertainties can arise, and sometimes mistakes are made. If you find yourself unsure about your order or if you've made an error, we offer a quick and convenient order cancellation process. We accept cancellations within one working day after payment. Please take care to verify the accuracy of your order immediately after placing it.

Note: 30% charge of the item's price may apply to order cancellations as a restocking fee, when cancellations are requested after one working day. 

Address for Returns

To return your product, you should mail your product to: 5232 NE 152nd Place, Portland City Oregon.

At NodebyLux, we're dedicated to ensuring your shopping experience is as exceptional as the fashion and accessories we offer. If you have any questions or need further assistance regarding returns, refunds, or order cancellations, please do not hesitate to contact us. Your satisfaction remains our top priority.

NodebyLux
Monday-Friday: 8am-5pm
Email: support@nodebylux.com
Address: 5232 NE 152nd Place, Portland City, Oregon United States 97230
Contact Number: +1 503-487-3453